Commonly asked questions about our Hevea bath toys, answered here.
HOW DO I CLEAN MY HEVEA BATH TOYS
The bathing toys should be cleaned by hand or in a machine especially suitable for rubber. They should not be washed in a dishwasher. For a more natural approach to cleaning your bath toys, use vinegar. Mix four parts white vinegar to one part warm water. Submerge the toys completely or apply the solution to each toy with a sponge.
HOW DO I STORE MY BATH TOYS WHEN NOT IN USE?
When the bathing toy is not in use, dry it and keep in a clean and dry place, out of direct sunlight and heat. Produced from 100% natural rubber latex.
DO HEVEA BATH TOYS COMPLY TO THE SAFETY STANDARS AND ARE THEY TESTED?
Yes, HEVEA bath toys are tested by independent analysis prove compliance with the CE safety standard.
WHY DO MY BATH TOYS CHANGE IN COLOUR AS TIME GOES BY?
HEVEA is made from 100% natural rubber which isn’t conserved or given added antioxidants to keep it light yellow. Natural rubber is a natural material that changes over time.
WHAT KIND OF PAINT IS USED ON KAWAN?
Kawan is hand painted with pigments from vegetables and plants. Due to the colours being natural, they might fade over time. The toy should be kept in a clean, dry place out of direct sunlight or contact with a source of direct heat in order to last longer.
ARE THERE ANY NASTIES IN HEVEA PRODUCTS?
HEVEA’s products are all tested to the highest standard. HEVEA bath toys comply with CE standards. We are continuously testing our products and can reassure you that there is no reason to be worried. We have very good test results in all tests. We work with an independent research agency, SGS, one of the world’s leading company for testing and analysis.
WHAT ARE THE BLACK SPOTS?
The black spots, which might be mould spots (we don't know as we haven't seen it), can only appear if the bath toy has been wet/ moist for a longer period and not dried after use. However, we trust that you might be able to clean the mould off. Vinegar is a wonderful natural disinfectant and is safer than bleach. Please mix 1/2 cup of white vinegar with 4 Litres of water and let the toys soak for an hour. Scrub the toys down with a sponge and let them dry completely. This should help and if not all the moulding is released, please repeat the treatment.