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Grimm's love wood because it is a natural material so it always has various markings that show up in our products, making each one unique. Grimm’s toys are always one of a kind, carrying unique marks made by nature. Woodgrain has changing structures and colours which serve as proof of its natural origins. The unique variations are proof of quality, not defects.
Free shipping on orders over $100 in Australia
We are a small family run business. We like to get your order out to you as soon as possible.
Shipping Times
NSW & ACT
Regular - 1-2 Days
Express - 1 Day
QLD & VIC
Regular - 3 Days
Express - 2 Days
NT, WA, TAS & SA
Regular - 4-7 Days
Express: 2 Days
Shipping prices are as follows:
Free Local Pick-Up - Newcastle Only | FREE |
Flat Rate Shipping - orders under $100 | $14.95 |
Orders over $100 | FREE |
Express (Up to 10kg) | $23.95 |
Express (10kg to 20kg) | $39.95 |
Express 20kg+ & International | Price on request |
Custom handmade items can not be exchanged or refunded with change of mind or wrong sizing.
All other products can be returned within 30 days of the original purchase of the product if they are found to be faulty or damaged. A new product may be returned and exchanged for another product, returned for a refund or returned for a credit note.
To be eligible for a return, please make sure that:
Your request for a return is made within 30 days of purchasing the productYou provide proof of purchaseThe damage or fault did not occur due to misuse of the product or service in any way that contributed to the problem