Custom handmade items can not be exchanged or refunded with change of mind or wrong sizing.
All other products can be returned within 30 days of the original purchase of the product if they are found to be faulty or damaged. A new product may be returned and exchanged for another product, returned for a refund or returned for a credit note.
To be eligible for a return, please make sure that:
Your request for a return is made within 30 days of purchasing the productYou provide proof of purchaseThe damage or fault did not occur due to misuse of the product or service in any way that contributed to the problem