- In stock, ready to ship
- Inventory on the way
- Free shipping on orders over $100
- 30 days return policy
- Eco-friendly Products
🎁 Mystery Box — Surprise Inside!
Unlock a curated mystery box filled with premium, everyday favourites from Alex and Moo — valued at $100+.
Each box is a complete surprise… you won’t know what’s inside until it arrives at your door ✨
How it works:
- Spend $150 or more at Alex and Moo
- Your Mystery Box is automatically unlocked
- Enjoy the surprise!
Limited availability — while stocks last.
Free shipping on orders over $100 in Australia
We are a small family run business. We like to get your order out to you as soon as possible.
- All orders will be dispatched in 1-2 business days from Newcastle NSW. However, at times, there may be a delay due to an increase in orders.
- We use Australia Post for shipping. Once the packages have been sent, please check your tracking details in the email from Australia Post
- In our continued efforts to minimise waste, your order may arrive to you in a reused box or be filled with reused packaging materials.
Shipping Times
NSW & ACT
Regular - 1-2 Days
Express - 1 Day
QLD & VIC
Regular - 3 Days
Express - 2 Days
NT, WA, TAS & SA
Regular - 4-7 Days
Express: 2 Days
| Shipping prices are as follows: | |
| Flat Rate Shipping - orders under $100 | $14.95 |
| Orders over $150 | FREE |
| Express (Up to 10kg) | $23.95 |
| Express (10kg to 20kg) | $39.95 |
| Express 20kg+ & International | Price on request |
Custom handmade items can not be exchanged or refunded with change of mind or wrong sizing.
All other products can be returned within 30 days of the original purchase of the product if they are found to be faulty or damaged. A new product may be returned and exchanged for another product, returned for a refund or returned for a credit note.
To be eligible for a return, please make sure that:
Your request for a return is made within 30 days of purchasing the productYou provide proof of purchaseThe damage or fault did not occur due to misuse of the product or service in any way that contributed to the problem
